General Policy
Tournament entry fees and certain digital purchases may be non-refundable once registration is confirmed, except where required by law or explicitly stated for a specific event.
Legal
How refunds are handled for eligible LEXO ESPORTS transactions.
Last updated: July 26, 2026
Tournament entry fees and certain digital purchases may be non-refundable once registration is confirmed, except where required by law or explicitly stated for a specific event.
Refunds may be considered if a tournament is cancelled by LEXO, if a duplicate payment is made, or if a technical error prevents participation.
To request a refund review, contact support@lexoesports.com with your account details, transaction reference, and reason for the request.
Approved refunds are processed through the original payment method or wallet credit where applicable.